FAQ

Have flavored butter questions? We've got answers

The Brand

Epicurean is the quality of having a luxurious and indulgent taste in food or drink. We thought it was the perfect name for our high-quality, great-tasting butter.

Epicurean Butter began in 2004 when our founder, Chef John Hubschman, and his wife, Janey, decided to help people create restaurant-quality meals in the comfort of their own homes. Read more about how Epicurean Butter began here.

Epicurean Butter's new headquarters and manufacturing facility is in Thornton, CO, just north of Denver.

The butter

Epicurean Butter is butter blended with fresh herbs, spices, and other ingredients. It's flavored butter (aka compound butter) that makes everything taste better without more effort.

Sauté, cook, bake, and finish with Epicurean Butter. Use it just like regular butter. Check out our easy recipes for ways to use Epicurean Butter.

Epicurean Butter helps cooks make great-tasting food with ease. It shortens grocery lists and saves time in the kitchen (no more chopping or measuring out herbs/spices!).

Flavored butter combines butter with herbs, spices, and other real ingredients to create a specific flavor. Professional chefs use flavored butter to simplify a recipe, minimize labor, and ensure a consistent product. Flavored butter is also known as compound butter or chef's butter.

The technical meaning of compound is "a thing composed of two or more separate elements; a mixture." Compound butter is exactly that - a mixture of butter and other real ingredients. Compound butter is also known as flavored butter or chef's butter.

Professional chefs use flavored butter to simplify a recipe, minimize labor, and ensure a consistent product. Many busy restaurant chefs rely on chef's butter to make soups and sauces. Chef's butter is also known as flavored butter or compound butter.

European-style butter is churned longer to achieve at least 82% butterfat, making it richer and creamier.

Our butter is good for 150 days from production when refrigerated and 270 days when frozen. Be sure to check the date on the packaging.

We provide a complete list of ingredients and nutrition information for each flavor on product pages and Epicurean Butter packaging.

No artificial flavors or colors are used in Epicurean Butter. Each butter flavor is made with only fresh or fresh-frozen ingredients.

Allergens can be found on each flavor's product page and Epicurean Butter packaging.

Yes! We have a line of plant-based flavors that are dairy free.

Note: our plant-based flavors are produced on equipment that also processes product containing milk.

All Epicurean Butter plant-based flavors are vegan except for Organic Cinnamon & Brown Sugar Plant Butter, which contains honey.

We only use the highest quality ingredients in the production of our butter.

Availability

To find a store near you that sells Epicurean Butter, visit our Store Locator and enter your zip code.

Our Store Locator is powered by third-party data from retailers across the country. As a result, there may be certain stores or flavors sold in your area that aren't showing in the locator. It's also possible for the locator to say a flavor is available at a specific store, for it to be sold out once you arrive.

Use the store locator as a guide and check your local store's dairy, meat, and seafood sections. If you're still not finding Epicurean Butter, fill out the Product Request Form on the store locator or speak with customer service at your local store.

We love to hear that! Please visit our Contact Us page and fill out the form being sure to select the subject "I want to sell Epicurean Butter." A member of our Sales Team will be in touch with more information.

The Online Store

Epicurean Butter ships online orders on Mondays and Wednesdays (holidays excluded). This means that orders are typically fulfilled within 3-5 business days. Most orders are delivered within 1-2 business days. Still, there may be variances in arrival dates due to unforeseen circumstances from the shipping company.

You will receive tracking via email as soon as your order ships.

The shipping cost for our butter is $12 unless you order over $49.99, then shipping is free. We take great care when shipping our product to ensure it arrives quickly and cold to your doorstep.

At this time, we only ship orders to the continental US. Shipping to Hawaii, Alaska, or internationally is currently not available.

Note: we are unable to deliver to PO Boxes.

Orders are packed in insulated packaging to ensure the butter doesn't arrive melted. Once you receive your butter, unpack and refrigerate immediately.

We understand. It happens! Please contact us ASAP and we’ll do our best to accommodate your request.

The quickest way to make order changes is to reply directly to your Order Confirmation Email (it includes all the information we need already!). If you didn't receive an Order Confirmation or no longer have access to it, please email orders@epicureanbutter.com.

Unfortunately, if a shipping label has already been created, no edits or refunds can be offered.

Online orders are shipped via UPS. Once your order ships, you will receive tracking information via email.

We're so sorry to hear this! If your order arrived damaged or in a condition that affects or impairs its quality, including but not limited to melted, torn, split, cracked, leaking, or opened product, Epicurean Butter will, in its sole discretion, either issue you a refund or ship a replacement product to you at no additional charge.

If you receive a damaged product, please take photographs of it and email them to us by replying directly to your Order Confirmation Email (it includes all the information we need already!). If you didn't receive an Order Confirmation or no longer have access to it, please email orders@epicureanbutter.com and include your Order Number or a picture of your packing slip.

You understand and agree that Epicurean Butter must confirm that you received a damaged product (e.g., a product that was not damaged by you and is unused, unaltered, unopened, and/or has not been partially or completely consumed by you) before it will issue any refund or replacement product.

All sales are final. Epicurean Butter does not offer or accept returns of any products. However, if your order is damaged or melted, please contact us.

Epicurean Butter does not offer or accept any product exchanges.

If a refund is processed due to issues with an online order, please allow 2-5 business days for it to reflect on your credit card statement.

Please contact us if you don’t see the refund after 2-5 business days.

customer Service

Visit our Contact Us page and fill out the short form. A member of our team will be in touch with you as soon as possible.

If we have coupons available, we'd be happy to share them with you! Be the first to know about promotions by signing up for Epicurean Butter emails using the form at the bottom of the page. Like us on Facebook and follow us on Instagram where we may offer discounts.